Job Description

Grow Your Career at Cedars-Sinai

We were recently named one of the “Best Places to Work in IT” by Computerworld and ranked #2 among large organizations for hybrid work.

The organization’s Healthtech excellence was acknowledged again through the esteemed CHIME Digital Health Most Wired recognition program. Cedars-Sinai was assigned a Level 10—the most prestigious level of certification—among more than 300 surveyed healthcare organizations. Cedars-Sinai earned high scores across multiple verticals and particularly excelled in infrastructure, interoperability, and population health innovation.

Why Work Here

Beyond an outstanding benefits package and competitive salaries, we take pride in hiring the best and most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They demonstrate our dedication to creating a multifaceted, inclusive environment that fuels innovation and supports the gold standard of patient care we strive for.

What Will You Be Doing in This Role:

The Senior Windows Platform Engineer role works to ensure that technology services and infrastructure throughout the company operate at peak performance. The role provides technical mentorship and performs the engineering activities required to build, support, automate, and continuously improve a large, sophisticated on-premises and cloud-based computing environment. The Senior Engineer applies standard methodologies for enterprise management, architecture, configuration, disaster recovery, administration, automation, incident management, and operational support.

• Investigate complex system-level early-design engineering proofs of concept and prototypes.
• Provision, configure, and maintain cloud resources, including service instances, load balancers, security groups, DNS, certificates, and related services.
• Perform cloud computing environment buildouts, site setup, user training, hardware and software installation, maintenance, support, and documentation of operating procedures and processes.
• Design, configure, implement, and support automated workflows for Windows Server provisioning and post-build configuration, including PowerShell and Desired State Configuration (DSC).
• Develop, test, document, and maintain automation scripts and processes that improve consistency, security, and operational efficiency across the data center.
• Develop and design high-availability solutions and standards. Build and design solutions that mitigate risk and increase efficiency within IT.
• Evaluate and certify hardware platforms for use in a data center environment. Cisco UCS experience is preferred.
• Provide advanced technical support and L3 troubleshooting.
• Participate in incident management, root-cause analysis, and problem resolution.
• Serve as a senior escalation point for critical incidents, including P1 support.
• Coordinate with operations, vendors, and manufacturers to restore service and communicate status through resolution.
• Assist with the development and testing of changes needed to maintain the disaster recovery environment.
• Design and implement event automation and event-driven operational workflows to detect, correlate, notify, and remediate infrastructure events.
• Plan and execute Windows Server end-of-life refreshes, including discovery, compatibility assessment, migration or replacement planning, implementation, validation, documentation, and retirement of legacy systems.
• Lead or contribute to server builds and infrastructure architecture, including requirements gathering, standards, capacity planning, high availability, security, disaster recovery, and lifecycle management.

• Provide on-call or after-hours support as required for critical infrastructure incidents and P1 response.

Hybrid Remote: Must currently live in the Los Angeles area or be willing to relocate to the Los Angeles area to meet onsite requirements.

Qualifications

Experience Requirements:

Five (5) or more years of experience as a Windows Server or Systems Engineer in a complex, multi-platform, multi-protocol enterprise environment.

Hands-on experience with Windows Server operating systems, including pre-build planning, server builds, post-build configuration, workload provisioning, and lifecycle refreshes.

Experience with operating system automation, PowerShell, Desired State Configuration (DSC), event automation, and infrastructure-as-code or configuration-management practices.

Experience supporting incident management processes, critical incidents, P1 response, troubleshooting, root-cause analysis, and service restoration in an enterprise environment.

Experience designing or implementing server architecture, high availability, disaster recovery, and secure infrastructure standards.

Solid grasp of server and systems monitoring, analysis, management, configuration, event management, and automation tools.

Deep hands-on experience with Windows Server operating systems, including pre- and post-installation configuration, workload provisioning, server builds, and technical cloud architecture.

Experience with backup client/server software.

Experience with cluster and high-availability software.

Experience with remote server builds and infrastructure deployment.

Solid grasp of converged and hyper converged technologies.

IT security experience and the ability to plan, implement, and administer Windows-based IT systems in accordance with security and operational standards.

Familiarity with Java and middleware products. IIS experience is preferred.

Educational and Certification Requirements:

Bachelor’s degree in Computer Science, Electrical Engineering, or a related field.

MCSE and/or AWS certifications, or equivalent experience, preferred.

Extensive knowledge of Microsoft server products, licensing, and applications.

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