Job Description
Are you ready to bring your clinical competencies to a world-class Medical Group known for the very highest clinical standards? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you!
The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians provide excellent care to all their patients, who benefit from convenient access to primary and specialty care physicians and seamless coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA).
The Manager, MN Clinical Operations supports the safe and effective delivery of patient care services in the Cedars-Sinai Medical Care Foundation. Is responsible for daily operations of the clinical operations team, clinical education, supervision and development of staff, performance improvement, and enhancement of the profitability of assigned areas. Participates in Foundation support initiatives. Assures compliance with all regulatory agency requirements.
Essential Duties:- Leads staff, assigns and delegates responsibilities within the scope of practice to the appropriately licensed and unlicensed health care providers as indicated. Oversees daily operations and leads department applying shared governance model and Lean principles of management.
- Uses expert knowledge, clinical skills and critical thinking in managing daily delivery of support services assuring implementation of the appropriate clinical processes and coordinating/promoting an interdisciplinary team approach.
- Participates in the interviewing, hiring, evaluation and human resource management functions of the staff.
- In collaboration with the Director of Clinical Operations, develops goals and operations/business plans for clinical operations specifically, and as a component of the continuum of care within CSMCF.
- Establishes and maintains patient care standards and assures that patient care functions are completed safely and effectively.
- Assures that Nursing Standards of Practice and best practices are implemented.
- Plans, implements, evaluates and documents the orientation and appraisal processes for the clinical operations staff.
- Conducts formal and informal evaluations of staff competency, determining staff educational needs, and providing structured assistance in areas needing improvement.
- Acts as an expert of the electronic medical record, training new staff, implementing new functionality and providing ongoing direction for system utilization.
- Assists the Senior Manager, MN Clinical Ops in developing and managing the budget for responsible services.
- Cultivates and maintains strong customer relationships and rapport with stakeholders and/or client groups
- Identifies and responds appropriately to both internal and external customer needs utilizing available resources
- Acts as a team lead to include overseeing the work of others, assigning or allocating work to team, and ensuring tasks are completed according to deadlines and quality standards.
Qualifications
Qualifications
Educational Requirements:
- Bachelor's Degree in Nursing, Business or Healthcare Administration preferred
Licenses:
- Basic Life Support (BLS)
- AHA Healthcare Provider Certified, or wiling to obtain Upon Hire
- AAACN Certification - or wiling to obtain Upon Hire
- Valid California Drivers License required
Experience:
- 5 years Supervisory experience, 3 of which is in an inpatient or outpatient clinical setting required
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)