Job Description
The Staff Scheduler is responsible for organizing and coordinating day-to-day staffing schedules for providers and support staff in an outpatient setting. This position ensures operational efficiency by maintaining master schedules and making adjustments in response to staffing needs, clinic volumes, and departmental priorities. The Staff Scheduler collaborates with leadership, clinical teams, and administrative staff to ensure all shifts are appropriately covered. Key duties include managing time-off requests, onboarding new providers, auditing schedules for accuracy, and using scheduling systems such as UKG (Kronos), Epic, and reporting tools (Excel, Tableau) to support high-quality patient care. Primary departments include Urgent Care, Primary Care, Pediatric Primary Care, LGBTQ+ Services, and the Employee Walk-In Clinic, but are not limited to these areas.
Duties and Responsibilities:- Develops and maintains comprehensive staff and provider schedules, ensuring appropriate coverage for all clinic shifts.
- Enters, updates, and adjusts schedules in UKG (Kronos) to reflect real-time staffing changes.
- Monitors staffing levels and addresses last-minute changes (illnesses, emergencies, or volume changes) promptly.
- Ensures all scheduling aligns with policies, labor laws, and departmental guidelines.
- Publishes schedules on a consistent cycle and communicates changes clearly and in advance.
- Coordinates weekend and holiday staffing, implementing fair rotating schedules and ensuring adequate coverage.
- Obtains and processes time-off requests, verifying eligibility and acquiring necessary approvals.
- Updates schedules to reflect approved time off and arranges coverage as needed.
- Tracks attendance and availability, reporting concerns to management as appropriate.
- Collaborates with HR and Payroll to reconcile schedules with recorded time off.
- Performs routine audits of schedules to verify accuracy and compliance with regulations.
- Monitors adherence to work-hour limits, overtime rules, and departmental policies.
- Prepares and presents staffing reports using UKG, Excel, or Tableau to advise leadership decisions.
- Recommends process improvements based on audit findings and operational feedback.
Qualifications
Education:
High school diploma/GED required.
Experience:
One (1) year of healthcare scheduling, staffing coordination or administrative support, preferably in an outpatient setting, required. One (1) year of experience in EMRs such as EPIC or FAST preferred.
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)