Job Description

Would you like to be part of a team of colleagues that employs pioneering, innovative techniques to treat a variety of conditions with less risk, less pain and as little stress as possible? Do you have a passion for the highest quality and patient happiness? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you. 

Each year, almost 500,000 inpatient and outpatient exams and procedures are performed and interpreted at Cedars-Sinai Medical Center. Our radiologists & imaging specialists are board certified by the American Board of Radiology in their respective subspecialties. Our subspecialized imaging physicians, American College of Radiology certified technologists and customer-service oriented staff provide our patients with brand-new imaging technologies and innovative treatment options in a compassionate environment. 

Cedars-Sinai Medical Center has been recognized eleven years in a row on the “Best Hospitals” Honor Roll by U.S. News & World Report. 

Summary of Essential Duties:

• Functions as a physician liaison to ensure the efficient and timely performance of all daily reading room functions with continual emphasis on workflow process improvement and regulatory compliance.
• Answering, screening and appropriately directing phone calls to ensure customers' needs are met. 
• Triage physician phone calls to minimize delays and increase efficiency.
• Monitor the unit's worklists and distribute urgent exams to the physicians for interpretation. 
• Ensures sensitive information is delivered timely, reviewed by the appropriate modality physician and reports delivered to the correct referring physician. 
• Gather, analyze and present quality improvement project data in a timely manner. 
• Support Nuclear Medicine, Breast Center and Main Reading Room radiologists with system trouble shooting. 
• Works closely with the section Safety Ambassador to ensure a healthy environment of care and safety compliance in the unit's reading room.
• Lead responsibilities, such as assisting supervisor with staffing issues, problem solving, etc.

8-Hour shifts will be scheduled on an as-needed basis. Weekday start times will vary from 5:30pm to 11:00pm. Weekend shifts will start between 7:00am and 3:00pm. 

Qualifications

Education: 

• High School Diploma or GED required
• Associate Degree in Business Administration with an emphasis on healthcare preferred  

Experience: 

• A minimum of 2 years of administrative experience in a fast paced and complex environment where critical thinking skills are necessary required
• Experience in healthcare is beneficial
• Demonstrated proficiency using a PC in a Windows environment required