Job Description
Our employees make a difference every day by providing world-class healthcare. You can make a difference, too!
We hire dedicated employees who reflect our diverse community, contributing to our top hospital ranking.
We are looking for a caring, diligent, and cooperative Emergency Department Assistant (EDA) to join our dynamic Emergency Services team. The EDA acts as a central point of contact for patients, visitors, and healthcare professionals, aiding in maintaining seamless communication and efficient operations in a fast-paced setting. This position is perfect for individuals who excel in a team environment, appreciate inclusivity, and are dedicated to offering respectful and culturally responsive assistance to all individuals.
What will you be doing in this role?
- Serve as the department’s front-facing representative, welcoming patients, families, and visitors with warmth and integrity.
- Answer and route telephone calls using courteous and effective communication practices.
- Facilitate communication via fax, phone, and in-person interactions, ensuring timely and accurate information flow.
- Maintain a clean, organized workstation and ensure adequate inventory of supplies and patient records.
- Retrieve previous patient visit records and EKGs, and assist with timely follow-up on medical record addenda.
- Support physicians, nurses, and other staff with access to computer systems and clerical resources.
- Respond to patient call lights and direct requests to appropriate team members.
- Monitor and communicate STAT and urgent orders via CS-Link.
- Assist with inventory control, ordering patient-specific supplies, and maintaining operational forms.
- Act as a liaison for trauma, code white, and critical pediatric cases, ensuring timely interdepartmental communication.
- Monitor fax and dictation systems and manage pandemic run sheets.
- Perform other duties as assigned to support the department’s mission and patient care goals.
Qualifications
Education
- Minimum Requirement: High School Diploma or GED
- Preferred: Additional coursework or certification in healthcare administration, medical office procedures, or a related field is a plus
Experience
- Minimum Requirement: No prior experience required.
- Preferred: Two (2) years of experience in a medical clerical or administrative support role, or successful completion of an approved course in hospital clerical responsibilities
About Us
About the Team
Req ID : 11520
Working Title : Nursing ED Assistant
Department : CSMC 7010002 Emergency Dept Nursing
Business Entity : Cedars-Sinai Medical Center
Job Category : Administrative
Job Specialty : Administrative
Overtime Status : NONEXEMPT
Primary Shift : Night
Shift Duration : 10 hour
Base Pay : $22.74 - $34.11
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)